Shipping Options

DST Golf ORDER POLICY

To place an order for any of our products; for questions on existing orders; and for any other inquiries please call in the USA: (800) 571-7137 option 2 or in the UK +44 (0)1722 714616

Shipping Timeframe and Methods

For orders placed in through our US Store: 

  • DST ships packages using the following methods: FedEx Ground, FedEx 2nd Day, FedEx International Economy and FedEx International Priority.
  • Orders are typically shipped within 2-3 business days from when the order is placed. Orders are not processed or shipped on Saturday's, Sunday's or Bank Holiday's, except by prior arrangement. Please allow 5-7 business days for delivery within the US. For FedEx 2nd Day, orders recieved by 9am (Eastern Time) will be shipped same day, orders received after 9 am will be shipped the following working day.  FedEx 2nd Day Mail guarantees that the product will be delivered within two business days anywhere within the domestic US after it has left our facility.
  • We cannot make rush deliveries to PO Boxes. 
  • You can check the status of your order online 24 hours a day by going to fedex.com  and entering the tracking number provided via e-mail at the time your purchased is shipped.
  • If you do not receive your order within this time frame please call our Shipping Centre on (800) 571-7137 option 2
  • FedEx 2nd Day Mail guarantees that the product will be delivered within two business days anywhere within the domestic US after it has left our facility.
  • Orders to Canada are shipped via FedEx. Canadian customers are responsible for all import duties and taxes imposed by their country. Canadian customers should check with their local government concerning such charges
  • International orders are shipped via FedEx. International customers are responsible for all import duties and taxes imposed by their country. International customers should check with their local government concerning such charges

For Orders placed through our UK Store:

  • DST ships packages using the following methods: Parcelforce, MyHermes and Yodel Direct
  • Orders are typically shipped within 2-3 business days from when the order is placed. Orders are not processed or shipped on Saturday's, Sunday's or Bank Holiday's, except by prior arrangement. We can not provide a specific times for deliveries.
  • For Parcelforce 48 hours, orders received by midday will be shipped same day and delivered within 2 working days, orders received after midday will be shipped the following working day. Please note that Parcelforce do not deliver on Weekends or Bank Holidays and all deliveries require a signature.
  • For MyHermes please allow 3-5 working days for delivery. Please note that delivery times are between 8am and 8pm Monday to Friday so please make sure there is someone to recieve the parcel as a signature will be required. MyHermes will make 3 attempts to deliver before returning the order to us. If you are not able to recieve the parcel please provide details of a Neighbour that will be willing to accept your delivery.
  • For orders placed for the Europe and Australia please allow 5-10 working days for delivery
  • Australian customers are responsible for all import duties and taxes imposed by their country. Australian customers should check with their local government concerning such charges
  • We are unable to deliver to PO Boxes.
  • You can check the status of your order online 24 hours a day by going to myhermes.co.uk , parcelforce.com or yodeldirect.co.uk (depending on which method was used to ship your order) and entering the tracking number provided via e-mail at the time your purchase is shipped.
  • If you do not receive your order within this time frame please call our Shipping Centre on +44 (0)1722 714616.

For urgent customer service inquiries email us at support@dstgolf.com. 

 We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by DST Golf or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

SALES TAX

Sales tax will be charged on your orders for delivery within California.